Usage-based revenue, which includes communication APIs, AI solutions, digital channels, and telecom, grew more than 70% year-over-year in Q4 and now represents 23% of service revenue, up from 14% one ...
New AI-powered capabilities, rising adoption, and strategic customer wins reinforce 8x8’s position as a global leader in intelligent customer experience Customer adoption of 8x8’s AI-powered solutions ...
JAKARTA, Indonesia--(BUSINESS WIRE)--8x8, Inc. (NASDAQ: EGHT), a leading integrated cloud contact center, unified communications and Communications Platform as a Service (CPaaS) platform provider, ...
Messaging growth, voice AI expansion, and deeper platform adoption underscore customer demand for seamless, intelligent service experiences “We’re seeing AI evolve from pilot to platform,” said Hunter ...
8x8's AI-powered customer experience platform is gaining traction as enterprises accelerate intelligent automation investments. The company reported accelerated adoption of its customer experience ...
CAMPBELL, Calif.--(BUSINESS WIRE)--8x8, Inc. (NYSE: EGHT), a leading integrated cloud communications platform, today announced that 8x8 XCaaS™ (eXperience Communications as a Service™) is the industry ...
Year; 8x8 Engage Customer Adoption Grew More Than 300% Year over Year; Messaging API Interactions Surged 218% as Organizations Expand Digital Engagement ChannelsCAMPBELL, Calif.--(BUSINESS ...
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