Heuristic evaluation and usability testing are two of the most established methods to evaluate software for usability. When in doubt, one is the winner. Assessing the ease of use of a software is ...
Jerry Cao is a UX content strategist at the wireframing and prototyping app UXPin. For advice on how to conduct 30+ different types of usability tests, check out The Guide to Usability Testing.
In 2009 I wrote a popular article on 24 usability testing tools. Since that time, there has been tremendous growth in the quantity and capability of usability testing tools. An update to the article ...